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Coverage & residency

Every call has a postcode.

CloudSitus maps each caller to one of 11 regions and routes to a provider serving it — a resident host in CH, the EU and the US; global clouds (processed globally) in the other regions. PHI is live in Switzerland and the EU, and for documents and speech in the US — region-pinned with a verified DPA/BAA.

Routing regions
11
PHI-live jurisdictions
3
Prompts stored
0

Global coverage

Where each call lands.

Hover or tab to a region on the map to see its status, or select it to jump to its row in the matrix below. The 3 glowing regions have a live PHI tier today (US: OCR · STT · TTS only); the rest carry general-purpose routing now, or are not served yet.

  • PHI live (CH · EU · US)
  • General-purpose
  • Coming soon

Residency by region

The full coverage matrix.

Every region we route to, the regulations that apply there, and where PHI versus general-purpose traffic is live today.

  • PHI liveRegion-pinned, verified DPA/BAA — live in CH and the EU, and in the US for OCR and speech
  • General-purposeServed now: resident clouds in CH, EU and US, global clouds elsewhere — billed from prepaid credits
  • Coming soonProvider wired, PHI pending region agreement
RegionApplicable regulationsPHI tierGeneral-purpose tier
Switzerland
CH
nFADPGDPR

PHI stays in CH on Infomaniak or Azure under nFADP. General traffic is served by the CH-resident host.

PHI liveLive
European Union
EU
GDPREU AI Act

PHI stays in the EU on Scaleway or Azure under GDPR. General traffic is served first by the EU-resident host (Scaleway); global vendors that serve the EU (processed globally) are later fail-overs.

PHI liveLive
United States
US
HIPAAState privacy laws

US PHI covers OCR, speech-to-text and text-to-speech on Azure under the Microsoft HIPAA BAA; US chat, vision and embeddings PHI are not available. General traffic is served first by the US-resident host (Together AI).

PHI liveLive
United Kingdom
UK
UK GDPRDPA 2018

General traffic only, served by Google (processed globally). No UK PHI host yet — PHI requests are refused.

Coming soonLive
Asia-Pacific (ex-China)
ASIA
APPI (JP)PDPA (SG)PIPA (KR)

General traffic only, served by Google (processed globally); no PHI host yet.

Coming soonLive
Australia & New Zealand
ANZ
Privacy Act 1988APPNZ Privacy Act 2020

General traffic only, served by Google (processed globally); no PHI host yet.

Coming soonLive
Latin America
LATAM
LGPD (BR)LFPDPPP (MX)

General traffic only, served by Google (processed globally). No Brazil-resident host yet — PHI requests are refused.

Coming soonLive
Middle East & North Africa
MENA
UAE PDPLKSA PDPL

General traffic only, served by Google (processed globally). No UAE-resident PHI host yet.

Coming soonLive
India
INDIA
DPDP Act 2023

General traffic only, served by Google (processed globally); no India-resident PHI host yet.

Coming soonLive
Anywhere else
WORLD
No single regime

Fallback bucket: general traffic only, in price order across global clouds (processed globally); no PHI tier.

Coming soonLive
China (PRC)
CHINA
PIPLCSLDSL

Not served yet — strict PRC data localization needs PRC-domiciled providers, which we do not operate.

Coming soonComing soon

General-purpose traffic routes first to the region-resident cloud in CH, the EU and the US, and to global clouds (processed globally) in the other regions. PHI traffic is pinned to a PHI-eligible provider for its region, one whose DPA or BAA we have reviewed.

Ready when you are

One private cloud, every region you serve.

Route to the right vendor in the right jurisdiction — without wiring a single integration yourself.